Last updated: 2026
These Terms and Conditions govern the use of techfleeceai.com and any purchases, inquiries, or interactions made through the website. By using this website, you agree to these terms.
1. Identity of the Company
The Lead Empire L.L.C-FZ
Meydan Grandstand, 6th floor,
Meydan Road,
Dubai
United Arab Emirates
Email:
info@techfleeceai.com
2. Website Use
The website techfleeceai.com provides information about products, services, policies, and customer support. Users must use the website lawfully and must not attempt to interfere with its security, functionality, or availability.
3. Products and Information
We aim to keep product descriptions, pricing, availability, and website content accurate and updated. However, minor errors, omissions, or temporary inaccuracies may occur. We reserve the right to correct information, update content, or modify product availability when necessary.
4. Orders
When an order is submitted through the website, the customer is responsible for providing accurate contact, delivery, and order information. We may contact the customer to confirm details, clarify information, or provide updates related to the order.
5. Prices and Payment
Prices, payment options, and any applicable charges are displayed where relevant during the purchase process. Payment is made via Cash on Delivery (COD): the customer pays the courier in cash upon receipt of the goods, unless another payment method is explicitly offered at checkout. The final amount shown before order submission applies to that order unless a clear technical or pricing error is identified.
6. Delivery
Delivery times and shipping conditions may vary depending on the destination, courier availability, and order details. More information about delivery handling is available in our Shipping Policy.
7. Returns and Refunds
In addition to the statutory 14-day right of withdrawal described in Section 11, we offer a voluntary extended return window of up to 30 days from delivery, as indicated on individual product pages. Return and refund requests are handled according to our published policy. Customers should review the applicable conditions before submitting a request. More information is available in our Refund & Return Policy.
8. Customer Responsibilities
Customers are responsible for providing correct information, using products according to any instructions provided, and contacting us promptly if they notice an issue with an order, delivery, product, or payment.
9. Limitation of Liability
To the fullest extent permitted by applicable law, The Lead Empire L.L.C-FZ is not liable for indirect, incidental, or consequential damages arising from website use, product misuse, third-party service interruptions, or events outside our reasonable control.
10. Privacy and Cookies
Personal data is handled according to our Privacy Policy, in compliance with the EU General Data Protection Regulation (GDPR) where applicable. The website may use cookies and similar technologies as described in our Cookie Policy.
11. Right of Withdrawal (EU/EEA Consumers)
Consumers resident in the European Union or European Economic Area have the statutory right to withdraw from a purchase within 14 days of receiving the goods, without giving any reason, in accordance with Directive 2011/83/EU on consumer rights. This statutory right does not limit the extended 30-day voluntary return window offered under Section 7. To exercise this right, contact us at info@techfleeceai.com before the withdrawal period expires. Details on returns and refunds are set out in our Refund & Return Policy.
12. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of the United Arab Emirates (Dubai), without prejudice to the mandatory consumer protection rights afforded to consumers resident in the European Union and European Economic Area under applicable EU law. EU/EEA consumers additionally retain the benefit of any more protective mandatory provisions of the law of their country of habitual residence.
13. Changes to These Terms
The Lead Empire L.L.C-FZ may update these Terms and Conditions from time to time. Updates will be published on this page and will apply from the moment they are made available on the website.
14. Contact
For questions about these Terms and Conditions, contact us at: info@techfleeceai.com